Child Pricing Policy
- Infants
(Below 2 Years):
Free of charge (FOC), except for applicable domestic airfare. - Children
(2 – 10 Years):
- Without
Bed: 50% discount on the total tour cost.
- With
Extra Bed: 25% discount on the total tour cost.
- Twin
Sharing with an Adult: 10% discount on the total tour cost.
Note: The child’s age is calculated based on their age at
the time of travel.
Cancellation Policy
- More
than 45 Days Before Departure:
No cancellation charges. - Within
45 Days Before Departure:
30% of the total tour cost will be charged. - Within
35 Days Before Departure:
50% of the total tour cost will be charged. - Within
15 Days Before Departure:
75% of the total tour cost will be charged. - Within
7 Days of Departure or No Show:
100% of the total tour cost will be charged.
Important: Hotel and luxury cruise
cancellations are subject to their own terms and conditions, and we will apply
those charges accordingly.
Refund Policy
- Eligibility:
Refunds are processed only for bookings cancelled in accordance with the
above cancellation policy. Non-refundable deposits or third-party charges
(e.g. visa fees, processing fees, taxes) are not eligible for refund.
- Refund
Processing Time:
Approved refunds will be processed within 7–14 business days from the date of cancellation confirmation. The amount will be credited to the original method of payment. Processing times may vary based on your bank or payment provider. - Partial
Refunds: In cases where partial services were used, or discounts
applied, only the unused and eligible portion of the payment will be
refunded.
Additional Notes
- Non-Refundable
Items:
- Visa
fees (if applicable)
- Travel
insurance
- Booking
fees
- Deposits
marked as non-refundable at the time of booking
- Force
Majeure: No refunds will be issued for cancellations due to events
beyond our control (e.g. natural disasters, political unrest, or global
health emergencies), unless stated otherwise by the service providers.